Return Eligibility
Customers may request a return within 7 days of receiving the product if:
The item is damaged
The wrong product was delivered
The item has a manufacturing defect
Non-Returnable Items
The following items may not be eligible for return:
Used products
Opened or damaged items caused by customer misuse
Clearance or sale items
Customized products
Return Process
To request a return:
Contact our support team
Provide your order number and issue details
Share photos if the product is damaged or incorrect
Once approved, return instructions will be provided.
Refunds
Refunds are processed after the returned item is inspected. Approved refunds may take several business days to appear depending on the payment provider.
Exchange Policy
Exchanges are available only for defective or damaged products, subject to stock availability.